Privacy Policy for Shiply

Last Updated: December 1, 2025

Shiply ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, update your profile, or use our shipping services. This may include:

• Name and contact information (email, phone number).
• Shipping addresses and delivery details.
• Transaction history and shipment data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process shipments and track deliveries.
• Send you notifications about your shipment status.
• Respond to your comments and customer service requests.

3. Data Storage and Security

Your data is securely stored using Google Firebase services. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We do not sell your personal information. We may share your information with third-party service providers (such as delivery partners) only as necessary to perform our services.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your profile settings within the app or contact us directly for assistance.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@shiplyapp.com

Phone: +964 750 949 0 950